How long does it take for you to process wedding invitations and other matching stationery?

Production time: 8 to 10 working days (add 2 extra days if you chose to add the Designer's Review option)

Shipping: 4-6 working days

Overall Delivery Time: 12 to 16 working days

• United Kingdom: Delivered by Colissimo-Royal Mail | Timescale: 4 to 6 working days – Cost including VAT: £9.99

In accordance with " VAT and overseas goods" provided by United Kingdom Government, be aware that customs clearance fees may be applied for orders above £135. These clearance fees remain the responsibility of the customer and must be paid for by the customer in order to release the delivery of the parcel. 

A refund of the VAT invoiced at the time the order was placed may be requested from the customer service department on presentation of proof of payment of the additional customs charges.


Delivery only possible to United Kingdom, for delivery to other countries we  invite you to carry out your personalisation and to place your order on the cottonbird.fr website.

On the day your parcel is dispatched, you will receive an email from our courier telling you the tracking number. For wedding orders, the parcel will be left at your post office if you are not in. 

What should I do if the courier says the parcel has been delivered but I haven't received anything?

Try asking your neighbours, as it's possible that the courier has left it with them.

You can also contact the courier directly (nearest Royal Mail ol Colissimo office) who will give you more details.

Our customer services department is of course on-hand to help with any disputes with the courier.

Order a free sample kit.

I wish to order samples
We offer a sample kit made of a selection of our cards carefully chosen by our designers. It will allow. you to discover our products such as invitations, menus, envelopes, stickers and ribbons... as well as the quality of our different papers and the spark of our finish. 
It is free and you can ask for it by emailing hello@cottonbird.uk. We should receive the kit within 10 days. 

The sample I want to order is not part of your selection
All our invitations are not sampled but we have chosen the most representative sample kit possible. It will allow you to appreciate best the quality of our paper, the printing and the finish. 

I wish a personalised sample
We do not print personalised sample kits. You can either ask for a free sample kit, made of pre-selected designs, or order the design that you want knowing that we have a minimum order of 10 units.